It’s been fifty days since we publicly launched Soluto at TechCrunch Disrupt, and they’ve been a wild fifty days… The response we received to our first beta feature was overwhelming to say the least. Interest was so strong and exceeded our expectations to such a degree that we had no choice but to remove our download button several times when spikes of traffic brought down our service.

We sincerely apologize to all of you who came to find out more about Soluto, but couldn’t immediately download our software. We’ve been working very hard to survive future spikes.

Another thing that caught us by surprise is the extent to which users are trying to get involved with and contribute to Soluto. This means a great deal to us, we think it’s far from trivial, and we’re incredibly excited by it.

So if you’d like to take part in our little history, here are a few ways you can lend Soluto a helping hand:

1. Join our alpha team: Would you like to receive early access to an Alpha version of Soluto? Join our alpha team! Simply sign-up, here.

   One thing though: If you’re a reporter or blogger, we kindly ask you not to publish anything you find out from the Alpha release before it’s made public. If you do publish – we won’t be friends with you and won’t invite you to our parties. And we throw very cool parties, don’t say we didn’t warn you…

2. Help out on our support community: Would you like to contribute to our open support community? All you need to do is answer questions users have and help them out as best you can. To start helping just go, here.

   The rules for taking part in our support community are very simple: be nice, be patient, and remember many people are not as experienced as you.

   If you need some help from our team, email us at support@soluto.com and we’ll help you better understand Soluto so you can start helping others. If you show special dedication in helping others, we could make you an official rep of Soluto (if you’d like us to of course…)

3. For hardcore techies: Are you a hardcore techie that wants to take part in our journey and contribute your time and knowledge to Soluto? Write me a note at roee@soluto.com, tell me who you are, what you do, why you would like to take part, and I’ll see what we can do.

I would like to thank all our users for being so patient with us and providing so much feedback. Please always feel free to contact us at feedback@soluto.com, or write me directly at roee@soluto.com, or on Twitter.

Yours,
Roee