Awesome news – We’re joining Asurion!

Hi all,

Tomer here, Soluto’s founder and CEO.

We’re very excited to announce that we’re joining Asurion, the most successful technology protection company in the world. Asurion, headquartered in Nashville, Tennessee, is the largest provider of support services for mobile devices, PCs and a wide range of consumer electronics.

We founded Soluto almost 6 years ago with the vision of making people happier with their technology. During this time we built an advanced technological solution using big data, crowd-sourcing analytics and device behavioral insights, creating an IT management service, beautifully designed for people. Today, Soluto is helping millions around the world to get the most out of their devices, support others and give them a hand in better understanding technology.

When we started talking to Asurion we were thrilled to find a company that shares our vision – bringing happiness to people and their technology. Partnering with the leading wireless companies, retailers and service providers, Asurion provides premier support solutions to help people understand and use technology better. We’re lucky to start a new journey as part of the incredible Asurion team and we can’t wait to touch and improve the lives of Asurion’s 280M customer base and make our shared vision a world-wide reality.

On this happy day I would first and foremost like to thank you, our users. You’ve been part of this journey together with us, and a great motivator.
As we’re joining a strong, positive force in the world, we feel this journey is just the beginning and great things are still to come. And don’t worry – Soluto will remain available for everyone so you can continue to enjoy our service as you did before :)

I would also like to take this opportunity to thank the amazing Soluto team for building such an innovative, powerful and beautiful service -

Omri Haim, Merav Oren, Boaz Shetzer, Omer Baki, Anat Zelichover, Asaf Kotzer, Ilya Kogan, Oded Welgreen, Ofer Padan, Einat Kovenski, Jessica Swiatlo, Maya Shoval, Or Yagel, Doron Bashan, Dan Klausner, Mark Mininberg, Yshay Yaacobi, Jonathan Rauch, Omri Bruchim, Amir Pupko, Rotem Slootzky, Elad Aviv, Zahi Cohen, Amir Yonatan, Tal Harari, Asaf Rosen, Amitay Lev, Michal Ronen, Rotem Lanir, Bill Orr, Eliya Kaplan, Alon Spindel, Nir Soffer and Daniel Ratzabi.

Tonight – we celebrate!
Tomorrow – we’re back to working hard on building the best service in the world.

Yours,
Tomer Dvir

Soluto Team

Yes, we also like chocolate snacks

As Android recently has passed 1B devices activated, and a new chocolate bar was announced, we wanted to give you a sneak peek to our kitchen and let you see what’s cooking.

As always, we’ll be eagerly looking for early alpha users. If you’re interested in taking part just send us an email to android-is-coming@soluto.com, we’d be thrilled to hear from you.

Best,
The Soluto Team

New in Soluto – Support Windows Servers

We built Soluto to make it easy to manage devices from anywhere. Last month, we successfully launched our iOS support product into the market — and PCs, iPads, and iPhones around the world are now being managed better than ever with Soluto. Today, we’re proud to announce the latest and greatest in our growing arsenal of products: Server support. Soluto for Servers will give you the opportunity to manage Windows servers easily, from anywhere and all in one place with the rest of your devices.

Ready to try it? It’s easy to set up and you’ll be managing your servers within minutes. Also, to give you a preview, we’ve asked some of our trial customers why they like it. Here are their top 5 reasons:

1. Smart Real-time Alerts

Get real-time email alerts. For example, we’ll alert you when your disk space is running out or when your server’s CPU is overloaded for too long and more.

2. Remote access

Access your server from anywhere, anytime. Easily perform actions and maintenance jobs, even on-the-go, from your mobile device’s browser.

3. Weekly Performance reports

Receive weekly performance reports on CPU, RAM and I/O usage. Check your server’s performance trends, up time and identify activity peaks and busy days.

4. Monitoring

You can monitor your server’s health and hardware status, check current disk space, hardware specifications and install Windows Updates.

5. All devices in one place

Whether you have PCs, iPhones, iPads or Windows servers – you can manage all of them together from the same dashboard, and from any browser.

We look forward to hearing your feedback, add a server now!

Best,
The Soluto Team

Soluto’s data set – one of the largest in the technology world

In Mary Meeker’s presentation (http://www.slideshare.net/kleinerperkins/kpcb-internet-trends-2013) on internet trends in 2013, she listed three companies that stand out in terms of data collected: Israel-based Waze, the GPS navigational app that was just acquired by Google for 1 billion dollars, has 48 million users, and records 1 billion miles driven per month; JawboneUP, the fitness bracelet, which analyzes billions of steps per day and 700k hours of sleep; and Yelp, the customer review site, which boasts 102 million users and 39 million user-generated reviews.

 A note to Mary Meeker: you missed the other big Israeli data company, Soluto :)
Not only is our data set one of the largest in the technology world, but we know how to aggregate, normalize, and analyze it in real-time to offer people all over the world a way to better manage their technology.

Every day, we have more than 500k active devices connecting to our service. Every day, those devices generate 400 million data points. That amounts to over 100 billion data points to analyze and store in our PC Genome. Further, since we recently added iOS devices, our data doesn’t just include Microsoft, but is providing a better understanding of the tech ecosystem and is evolving in leaps and bounds. We will soon release products for servers and Android devices further expanding our data set.

When the human genome was decoded, 3 billion base pairs were analyzed over ten years. Today that process can be achieved in less than one week. Companies collecting similarly large amounts of data will be poised to make the most of these huge advancements in the ability to analyze a lot of data quickly. Even just recently, Soluto’s PC Genome revealed some fascinating questions about how Oracle manages Java. And more is certainly to come.

What questions would you like to see answered by Soluto?

Soluto’s data raises questions about how Oracle manages Java

What's in the box? When Oracle bought Sun Microsystems in 2010 they also acquired, by default, one of its properties: Java, that is installed on roughly 70% of web browsers.

Java has been a hot issue in the press lately, not least because of Google and Oracle’s ongoing battle (referred to as “the world series of IP cases” by one U.S. federal judge) over whether Google’s Android operating system is infringing on Java-related patents and copyrights owned by Oracle. If appeals continue, the verdict may even be decided by the Supreme Court.

Soluto has always been Team Google in this case (mainly related to open source issues, and keeping APIs free of copyright protection so better software can be developed).
And now, Soluto has uncovered some disconcerting information for consumers about how Oracle runs its Java unit. One is reminded of Google’s “Don’t be evil” motto.

Every time a user is asked to update or install Java, Oracle bundles the Ask.com toolbar with the installation in a way showen by Ed Bott of ZDNet to be highly deceptive. We recently pulled some data from our database showing that from all Ask.com installations, 40% are caused by a Java update or install. And 30% of all Soluto users have or had the Ask.com toolbar installed on their browsers.

Why is this a problem? The toolbar takes over the browser’s default search provider and replaces it with the Ask.com search engine. Ask’s search is clearly inferior to Google’s search, giving users lower-grade search results and bombarding the user with banner ads, video ads, and in general a poor experience. It also tries to hijack the default homepage and depending on the browser – it often succeeds. Yet both Oracle and IAC make money from this installation. By our back-of-the-napkin estimate, Oracle probably makes a few hundred million dollars, and IAC makes money every time visitors click on paid ads.

The fact 59% of Soluto users choose to disable Ask.com toolbar for their customers shows how hated a piece of software this is. We believe most of the remaining 41% simply haven’t gotten to it yet.

Does Oracle fleece its customers for revenues in other ways? After two alarming quarters to shareholders, in which Oracle underperformed analysts’ expectations due to declining software license sales and cloud subscription sales, Oracle is clearly under pressure to keep profits up. Or is this simply mismanagement and more evidence that Oracle is on its way out among the elite group of tech heavyweights today?

Stay tuned for more interesting data,
The Soluto Team

We’ve just launched our business offering! (and could use your help)

Hi,

This is Tomer, founder and CEO of Soluto. We have some cool news to share and we could really use your support in spreading it around.

Earlier today, after several crazy weeks, we finally launched our new service for IT managers in small businesses and IT service providers. The new service includes some awesome new features such as remote access, chat, asset management and extended reports, and can really help IT pros become more productive and provide a better service.

Don’t worry – Soluto still has a free version, and nothing will change for existing users.

If you would like to enjoy our new features, upgrade to Pro. It’s totally worth it… and you will make us very happy :)

Wondering how you can help (and even win an iPad mini)? If you know anyone who might enjoy our new stuff, or works in IT, share Soluto them. To show our appreciation we’ll be drawing an iPad mini among those whose friends actually join and add PCs. For that to work, please share from here (you have to be a Soluto user).

Live long and prosper,

The Soluto Team

Soluto Holiday Trivia Winner

We’re happy to finally announce Chi Keung from Hong Kong as the winner of the Soluto holiday trivia.

Chi Keung is the tech support of his family, and prior to using Soluto he says he was always taking the blame for the slow boot time of their PCs, and was constantly searching for the cause of it.  Now that he uses Soluto he’s able to see a clear list of apps running on each PC he supports, and then delay or remove these apps which saves his family members lots of time.  Plus, Soluto saves him the hassle of investigating the causes of a slow boot, and helps him to explain the whole picture to his family members too.

 Chi Keung says, “It’s very convenient to set up a new computer with Soluto too: Install the software, and pick all useful software on the list, and everyone’s happy :)”

Congratulations Chi Keung on winning an iPad mini!

Click here to try it yourself!

Soluto gives IT Support to a new Business (and outfits babies too)

November PR, a boutique Public Relations firm, is the brainchild of two new moms, Irit and Sharon,  who share a passion for PR and also the excitement of being a new mom. Since they run the business out of their homes, they depend on their PCs, and with two babies and a new business, they don’t have time to think about IT. That’s where Soluto comes in.

Soluto keeps their machines up to speed and  makes running their business much easier. Plus, Soluto lets them know about helpful apps that they can install on their PCs to improve their business. For example, Dropbox was installed on both of their computers in just 1 click using Soluto, enabling them to collaborate on projects easily over the web.

Irit and Sharon say a big thank you to Soluto for helping November PR to take off. Plus, their babies look pretty cute in Soluto blue.

Need IT for your small business? Give Soluto a try – it’s the easy way to make IT a no-brainer.

Learn how Soluto can make running your business much easier. Or reach out to us with any questions – we’re happy to help :)

The Soluto Team.

A peek inside Soluto HQ

Here at Soluto we work hard, but we also have fun too. Take a look at how we’ve been spending the month of January – Pinata gatherings and yummy treats are only the tip of the iceberg:

The Pinata – a gift from Eric Shmidt’s Innovation Endeavors.

The team gathers for a weekly demo to share our work, snack, and close the week on a high note.

Ofer presents his work for the week to the team.

Soluto-ites listen and learn from their fellow coworkers…

so does our office dog, Speedy.

Caught on camera!

Michal, the office photographer, takes the spotlight.

We cover all the food groups.

A few laughs with a final recap.

Solutons poised for action…

…until next time.

Soluto Collector’s Items

You, our users, asked, and we delivered.

We’re bringing you Soluto’s collector’s items – visuals that you can use on your PC to add some Soluto flare to it.

Get our wallpaper for regular and wide screens, featuring visual highlights from the past year. We’ve got a wide variety, so you can change off whenever you want.

Plus, we’re giving you some of our favorite avatars, Solutons that you can use to liven up your PC, or go even wilder and use a Soluton as an alternative to your Facebook photo.

What are you waiting for? Give your PC the Soluto makeover it deserves.

Enjoy,

The Soluto Team